Q How do I move the program from one computer to another?
A Several methods: Re-install the software from download or the CD. Using this method you will need to obtain a new registration key.
You can also copy the Mechanic's Toolbox folder onto a usb drive and transfer it to your new computer. The Mechanic's Toolbox folder is located
in c:/program files/mechanic's Toolbox"
Q How to install Mechanic's Toolbox on multiple computers?
You can install Mechanic's Toolbox on up to 3 computers that you own or control. If you have the CD you can run the CD installer program on each computer and then register each copy. If you have an older CD then using this method you would have to download each update to get to the current version.
Q Some of the windows don't fit on my computer screen?
A. Mechanic's Toolbox is designed to run on a screen resolution of at least 1024 by 768 pixels. Older screens often used 1024 by 600. Increase your screen resolution by going to your control panel and selecting Appearance and Presentation.
Q. Clicking mouse on Manual doesn't open the manual. Sometimes I get a black screen flash that immediately goes away?
A. Update your Adobe Reader to at least 8.1. Reader 7 had problems the way it handles memory in Windows XP. Also, Reader 8 fixed some security holes. Reader 8.1 is a free download from www.adobe.com.
Q. How do I check the version number?
You find the version by going to Help on the top menu bar. Select Updates. Select Program. The software connects to the internet and and checks for any latest versions. Your version and current version are shown with an option to download any new updates. Starting the version 4.3.2 11-17-2007 the version number is displayed on the top title bar.
Q. It starts downloading and then stops and says it stopped in the middle due to Error 12002
A. Time out error. Server may be busy downloading other requests. You might wait a while and try again later.
By design, Internet Explorer imposes a time-out limit for the server to return data. The time-out limit is five minutes for versions 4.0 and 4.01 and is 60 minutes for versions 5.x and 6. Also, the time-out limit is 30 seconds for Windows Internet Explorer 7. As a result, Internet Explorer does not wait endlessly for the server to come back with data when the server has a problem.
Q. I have a real old version. How can I get the latest version?
A. You can order a replacement cd that has the latest version for a nominal price at http://www.mechanicsupport.com/Purchase.html
or you can download the entire program from this link: Download Latest Version
